Our shipping policy -
At Cubed Spirits we pride ourselves on ensuring the fastest, most reliable shipping possible by using only internationally recognised couriers and fully tracked services.
We only ever send parcels to the exact address provided by you. If you make a mistake with your address, please do let us know as soon as possible. We cannot promise anything, but we will try our absolute best to ensure the parcel gets posted to the correct address.
Please do note that we accept no liability for any parcels that are lost, misplaced or incorrectly delivered if the address information provided is incorrect, so please do ensure you enter the correct one the first time! Should the parcel be returned to us due to an address error, you not being in to receive the parcel (or failing to collect from your local post office), or for any other reason we will contact you and let you know that we will repost it to you, but we must add the relevant shipping fee onto the total cost. Shipping will all be done through Royal Mail and that’s £4.99 for standard delivery with age verifictaion.
We will not under any circumstances refund an order (including the shipping fees) which has failed to be delivered due to any of the aforementioned reasons. We will also not refund, under any circumstances, parcels that are lost - we will resend the parcel, regardless of if a claim can be made with the courier or not.
If damage beyond what can be reasonably expected occurs to a parcel due to issues during carriage that are beyond our control, we reserve the right to issue a replacement so that you receive the items you have purchased. We will not, under any circumstance, refund a parcel that arrives damaged.
Please note that the dispatch times stated above are what we always aim to stay within, however, during particularly busy periods, it may be possible that we run slightly over these. But don't worry, the shipping services we use are incredibly fast, so once shipped you will receive your order very quickly!
Parcels are only shipped on weekdays - Saturday and Sunday are not 'working days'.